Emergency Vet: 9 Vital Things to Look For

The treatment room of Sploot Veterinary Care in Chicago and Denver, a vet clinic that offers emergency vet services

Choosing the right emergency vet is a pivotal decision for pet guardians. While pet emergencies are unpredictable, the careful selection of an emergency vet can be a lifesaver in critical moments.

This comprehensive guide by Sploot Vets highlights essential service features to aid you in getting top-notch emergency vet services.

Note: Are you facing a pet emergency right now? Feel free to contact our tele-triage for further assistance.

What’s in This Guide?

A dog undergoing a follow-up check-up at Sploot Veterinary Care, vet clinics in Chicago and Denver that accept pet emergencies and pet urgent cases

1. Emergency Vet Services, 365 Days a Year

Pet emergencies can happen at any time, including holidays. In fact, our experience at Sploot Vets tells us that some pet emergencies are linked to the holidays — whether it’s in the form of toxin ingestion or accidents during holiday celebrations. Therefore, the best emergency vet clinic needs to be accessible daily, 365 days a year.  

At Sploot, our vet clinic doors are open every single day of the year. We offer reliable vet services in case you are faced with urgent/emergency situations.

Note: Please bear in mind that although Sploot operates every day of the year, we do not function as a 24/7 animal hospital. Nevertheless, our veterinary tele-triage service operates during extended hours, facilitating streamlined management of emergencies. Additionally, we have established partnerships with nearby 24/7 animal hospitals, enabling us to provide referrals when hospitalization becomes necessary.

2. Urgent-Intakes or Drop-Offs

Pet emergencies can occur unexpectedly, often leaving pet parents feeling overwhelmed as they try to balance their other commitments. This is where urgent intakes come into play.

Urgent intakes, also known as drop-off emergency care, is a service offered by a handful of emergency vets. Urgent intakes provide an opportunity for pet owners to bring in their dogs or cats promptly for medical attention, guaranteeing that their pets receive urgent care, even when pet parents are balancing other commitments.

Here at Sploot Veterinary Care, we accept urgent intakes or drop-off emergency care. Upon contacting Sploot Vets, pet owners can follow the tele-triage instructions to drop off their pet at one of vet clinics. Once the patient is safely delivered to our veterinary facility, here's what happens next:

  • Expert Assessment - Following the patient drop-off, our dedicated veterinary team conducts a comprehensive evaluation of the patient. We prioritize cases meticulously to ensure that urgent cases are addressed promptly.
  • Comprehensive Care - Following the evaluation, we focus on stabilizing the patient's condition. Additional treatments and diagnostic tests may be administered to address the needs of the dog or cat. Each patient receives individualized and appropriate medical supervision and care.
  • Clear Communication - We ensure pet parents are kept informed throughout the appointment process by providing timely updates via text or phone calls.
Note: Seeking to arrange urgent intake or drop-off emergency care at Sploot? Please give our tele-triage a call so that our clinic can make the necessary preparations to accommodate your dog or cat as soon as you arrive.

3. Hassle-Free Experience & Affordability 

Pet parents may sometimes question whether they should opt for a 24/7 ER facility. What many may not realize is that urgent care clinics (like Sploot Veterinary Care) are equipped to handle 70% or more of the emergency cases seen at 24/7 ER facilities. Moreover, these vet  clinics offer several advantages over 24/7 ER facilities.

At Sploot, our skilled team delivers outstanding care utilizing cutting-edge facilities, complemented by additional benefits such as:

  • Affordability - we provide thorough, dedicated care that is approximately 60% more cost-effective than that offered by 24/7 ER facilities.
  • Reduced Waiting Times - by offering drop-off emergency care or urgent intakes and employing careful patient prioritization, we can significantly reduce waiting times for pet parents.
  • Continuity of Care - our patients receive effortless follow-up care without the inconvenience of going through referrals. Everything from follow-up check-ups to prescription refills to primary care services can be conveniently handled right here at Sploot Veterinary Care.
A cat undergoing a follow-up check-up at Sploot Veterinary Care, vet clinics in Chicago and Denver that accept pet emergencies and pet urgent cases

4. Accessible Clinic Location 

Every minute counts when dealing with pet emergencies — and an emergency vet clinic’s accessibility and parking availability can make a huge difference. 

At Sploot, we understand these challenges — which is why we've carefully selected our clinic locations. Our vet clinics are highly accessible (i.e. located on main streets and roads) with parking available. See our emergency vet clinics: 

5. Emergency Vet with Tele-Triage

Veterinary tele-triage is a must-have emergency vet service. This service connects concerned pet parents with veterinary professionals who deliver urgent assistance via phone.

At Sploot Veterinary Care, we understand the crucial role of tele-triage in assisting pet owners to access the most suitable care for their dogs and cats.

Through our tele-triage service, clients can directly speak to our knowledgeable Pet Parent Experience Team members, who can help pet parents make an informed decision about the necessity of urgent veterinary care and offer guidance on safe patient transportation.

Note: When specialized treatment or overnight hospitalization is required, our team can give a direct referral, promptly coordinating with another facility or a 24/7 emergency vet clinic capable of delivering the required care.

6. A Wide Range of Emergency Vet Services

When looking for an emergency vet, one crucial factor to weigh is the scope of emergency vet services offered by the vet clinic. At Sploot Vets, we commonly encounter the following cases at our vet clinics:

  • Laceration and wound repair
  • Diarrhea and vomiting
  • Intestinal blockages
  • Urinary blockages
  • Foreign body ingestion
  • GDV (gastric dilatation and volvulus)
  • Deobstipation (removing a persistent obstruction within the bowels)
  • Severe trauma (e.g. getting hit by a car)
  • Splenectomy (surgical removal of the spleen to treat trauma or spleen rupture)
  • Severe eye injury (emergency enucleation)
  • Emergency C-section (for maternal or fetal distress)
  • Pyometra (infection of the uterus)

7. Careful Pet Emergency Case Prioritization

One of the important things to consider when looking for an emergency vet is whether or not they have an efficient process for prioritizing urgent or emergency cases. A vet clinic can provide more timely care for pet parents facing urgent situations by proactively refining their medical algorithms and patient prioritization protocols.

At Sploot Veterinary Care, we prioritize cases according to their urgency, ensuring that emergency vet services are promptly provided. Our team of veterinarians, nurses, tele-triage, and Pet Parent Concierge work collaboratively with seamless coordination to provide timely care during pet emergencies.

8. Connections & Partnerships

No veterinary clinic should operate in isolation, particularly when delivering emergency care. Choosing a well-connected emergency vet clinic offers plenty of advantages.

For instance, at Sploot Veterinary Care, we have a growing network of Denver and Chicago vet clinics — as well as partnerships with nearby animal hospitals.

Having more than one vet clinic in each of our service areas allows us to re-route pet parents, who need primary or urgent veterinary care, to nearby Sploot locations — during the rare occasions that one vet clinic is temporarily closed for maintenance or inaccessible due to roadblocks.

Moreover, while Sploot Veterinary Care is capable of handling a diverse range of cases, we can also assist in connecting patients to veterinary specialists or 24/7 ER vet clinics, if required, once the condition of the dog or cat has been stabilized.

9. Spacious, Well-Equipped Emergency Vet Care Facilities

It is highly recommended to choose an emergency vet that invests in state-of-the-art equipment, allowing experienced veterinarians to provide optimal care. 

Along with having the necessary equipment, another crucial factor to consider is the spaciousness of the vet clinic. Having sufficient space in the treatment room facilitates ease of collaboration and efficiency among teams of veterinarians and veterinary nurses. 

This is why Sploot Veterinary Care is not just fully equipped with state-of-the-art equipment, we also have the optimal layout and space for delivering prompt and high-quality veterinary care during emergencies.

One of the treatment rooms in Sploot Veterinary Care, vet clinics in Chicago and Denver that accept pet emergencies and pet urgent cases‍

Sploot Vets: Your Go-To Vet for Urgent Care & Emergency Vet Services

We hope you found this guide helpful in identifying top-tier emergency veterinary care services in Denver and Chicago. If you're seeking a reliable emergency vet, look no further.

Sploot Veterinary Care is a trusted vet clinic, boasting a growing network of conveniently located veterinary clinics. We redefine the veterinary care experience by offering primary care as well as urgent or emergency vet services, all conveniently available under one roof.

Operating 365 days a year with extended hours each day, we're always here for you and your furry companion. Reach out to our veterinary tele-triage if you have inquiries about a potential pet emergency or wish to arrange an urgent intake.

As always, we’re here for you every pounce of the way!