Urgent Care
& Sick Visits

Worried about your pet’s discomfort, sudden symptoms, cuts, and other incidents? Our urgent care team handles most emergency cases and accepts same-day appointments and walk-ins - so your pet can get timely care, when it’s most needed.

A medicine and a thermometer cartoon illustration
Open 10am - 10pm, 365 days a year... same day appointments and walk-ins welcome!
Primary and urgent care, under one roof.
Easily book online or text us.
Modern, warm clinics with unlimited free treats.
Open 10am - 10pm, 365 days a year... same day appointments and walk-ins welcome!
Primary and urgent care, under one roof.
Easily book online or text us.
Modern, warm clinics with unlimited free treats.

URGENT CARE SERVICES

Urgent care services provide treatment for non-life threatening cases that require medical attention in the next 24 hours. Around 70% of cases brought to veterinary emergency rooms can be handled at Sploot’s clinics.

A confused dachshund dog illustration sitting

Call Our Tele-triage Hotline!

If you’re unsure as to whether your pet should be treated at urgent care or at an emergency hospital, Sploot’s Pet Parent Concierge Team can help triage cases via a FREE Virtual Appointment - so you can get speedy guidance during concerning times.

WHEN TO SEE A VET FOR URGENT CARE

Injury or trauma
Broken toe nails
Abscesses
Bite wounds
Pain or limping
Abdominal bloating
Toxin ingestion
Worms, fleas, and ticks
Ear infections
Sudden lethargy
Painful urination
Sprains or fractures
Urinary changes or urinating blood
Urinary tract problems
Diarrhea or vomiting
Cuts, abrasions, and lacerations
"Sudden decrease in energy, appetite
Foreign ingestion (toys, etc.)
Paw wounds or concrete burns
Eye issues (tearing, redness, discharge)

SICK VISITS

Pets get sick, too. If you suspect your cat or dog may be feeling unwell and could use medical care, schedule a sick visit at Sploot today.

WHEN TO SEE A VET FOR A SICK VISIT

Anal glands - scooting
Runny nose, coughing, or sneezing
Trouble sleeping
Lumps and bumps
Gradual decrease in energy or activity level
Loss of appetite or overeating
Unexplained aggression or restlessness

NEED GUIDANCE ON AN URGENT CASE, RIGHT NOW?

We provide complimentary Teletriage services from 7:30am - 10pm, 7 days a week. Call our tele-triage line with your concerns, and we’ll guide you through the right next steps.

WHY SPLOOT VETS?

In-House Radiology & Lab

Radiographic exams and/or blood testing needed for virtually all surgeries. We offer these services in-house for your convenience.

Caring, Experienced Veterinarians

Our seasoned team specializes in both primary and urgent care. From unusual symptoms to evident injuries, you can count on us for exceptional care.

Daily Appointment Availability

We’re here for you when it matters most. Our clinic doors are open everyday, 365 days a year - including weekends and holidays, and we accept same day appointments and walk-ins.

A Stress-Free Modern Clinic

Whether a dog or cat is brought to Sploot for routine dental care or tooth extraction, our stress-free clinic, friendly staff, and serene clinic environment makes the experience as calm as possible.

Need an urgent appointment?

FREQUENTLY ASKED QUESTIONS

What is an urgent care visit to the veterinarian?

An urgent care visit is recommended for pets who are experiencing an unexpected injury or illness that requires immediate attention.

Is urgent care the same as emergency care?

Urgent care is for non life-threatening cases that require urgent attention. Please refer to the above for cases that are best for urgent care or a sick visit.

Emergency care is advisable when pets go through a life threatening crisis — such as sudden loss of consciousness, severe trauma, and anaphylaxis (i.e. a severe life-threatening allergic reaction, like difficulty breathing.)

Sploot clinics are able to see the majority of cases that end up going to a veterinary emergency room; in addition, for cases that require emergency room attention versus urgent care attention, Sploot is able to, in many cases, stabilize pets before they are taken to the emergency room.

If you are unsure as to whether your pet requires urgent or emergency care, you can reach out to our Pet Parent Concierge Team between 10am - 10pm MST via phone or text.

How do I know if my pet needs urgent attention?

If a pet is experiencing any of the concerning symptoms listed above, it is highly likely that urgent attention is needed. Come on in; Sploot’s doors are open for same day appointments and walk-ins every day from 10 am to 10 pm.

What is the process for an urgent care or sick visit?

An urgent care or sick visit at Sploot typically involves a medical examination, diagnostic testing, and recommendations for treatment.

In case pets are in need of specialist care, we will be able to assist in managing pain and stabilizing the pet before referring them to a specialist.

How do I prepare for my pet’s surgery?

Here are a few pointers to keep in mind, along with any additional tips that our veterinarians give: 

  • Do NOT feed your pet after the time given by the vet, on the night before surgery.
  • Water is fine at all times.
  • Create a safe and quiet environment for your pet to return to while they are recovering from anesthesia, especially in the case that exercise restriction is necessary (setting up baby gates or pens, closing off the staircase, separating pets from siblings at home, etc).

 If you have any questions about the procedure itself, recovery, etc. reach out to us. All questions are welcomed!

Does Sploot Vets accept walk-ins for urgent cases?

Yes, we accept walk-ins. Same-day appointments are also available for all kinds of visits.

Can I call ahead for an urgent or sick visit?

Though this is not required for us to accommodate you, this is helpful for us to prepare to receive you once you and your pet arrive.

Calling in advance also allows us to give any necessary instructions or advice regarding transporting an injured pet, if needed.

Can I request a specific veterinarian for my pet's urgent or sick visit?

Here at Sploot, we encourage pet parents to see the same veterinarian who takes care of their pet’s routine care for their sick visit or urgent care needs. However, being able to do so will depend on the availability of that veterinarian.

Can I bring multiple pets in for urgent or sick visits at the same time?

This is a common scenario for pets suspected to have the same transmissible illness. If you’re bringing multiple pets to the clinic, it would be best to call ahead so that we can assist you once you arrive.

How long will my pet's urgent or sick visit take?

The length of time for an urgent care or sick visit will vary depending on the condition of the dog or cat and the treatment required.

What should I bring with me to my pet's urgent or sick visit?

If you are a current Sploot client, we have your furry companion’s medical records with us. You won’t need to bring anything as we keep track of past illnesses, allergies, medications, diagnostic tests, and etc.

If you have not brought your dog or cat to us before, we recommend bringing their medical records if it’s on hand. However, a medical record is not a requirement for us to assist with your pet’s condition.

Will my pet need to stay overnight after an urgent or sick visit?

Whether or not your pet needs to be kept and monitored overnight depends on the severity of their condition or illness. For Sploot patients that require overnight hospitalization, pets will be transferred to an emergency hospital.

What should I do if my pet's condition worsens after an urgent or sick visit?

Here at Sploot, our pet parent concierge is ready to answer questions and provide support before and after your visit. If your pet’s condition worsens at home, let us know and our team will advise you on the next steps.

Are fractures or injuries urgent care cases?

Fractures and soft tissue injuries need urgent care. If you think your pet is suffering from these types of injuries and you’d like to bring them to Sploot, give us a call. Though calling in advance is not required, this will allow our team to prepare to receive you — it will also allow us to provide guidance on safely transporting an injured pet.

Is diarrhea or vomiting an urgent care case?

If a pet is vomiting or experiencing diarrhea for more than 12 hours, this needs urgent veterinary care.

Is fever an urgent care case?

Whether or not a fever is a cause for concern depends on what’s causing it — which can be anything from heat exhaustion, a viral pathogen, a bacterial infection, or ingestion of toxic substances. When it comes to pet fevers, it’s always best to err on the safe side. As a general rule, fevers (above 102.5º F) and fevers lasting more than 24 hours need urgent attention.

What do I do if I suspect my pet has eaten a toxic substance?

Fractures and soft tissue injuries need urgent care. If you think your pet is suffering from these types of injuries and you’d like to bring them to Sploot, give us a call. Though calling in advance is not required, this will allow our team to prepare to receive you — it will also allow us to provide guidance on safely transporting an injured pet.

What payment options are available in Sploot Vets?

For the safety of our clients and our clinics, we accept only online payments.

A cute dog illustration in the splooting position

Got Questions?We’re Here for You

Whether you’d like to learn more about next steps, first aid, or just to check if your pet needs to see us, feel free to call or text!

Ready for Exceptional Veterinary Care?

We accept scheduled appointments, same-day appointments, & walk-ins at ALL our clinics.