Pet Urgent Care
& Sick Visits

Book an Appointment
Next available:
today 12:30pm
Walk-ins available
10am-10pm
Currently accepting walk-ins.

Worried about your pet’s discomfort, sudden symptoms, cuts, and other incidents? Our pet urgent care team handles most emergency cases and accepts same-day appointments and urgent intakes - so your pet can get timely care when it’s most needed.

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Open 10am - 10pm, 365 days a year... same day appointments and walk-ins welcome!
Primary and urgent care, under one roof.
Easily book online or text us.
Modern, warm clinics with unlimited free treats.
Open 10am - 10pm, 365 days a year... same day appointments and walk-ins welcome!
Primary and urgent care, under one roof.
Easily book online or text us.
Modern, warm clinics with unlimited free treats.

URGENT CARE SERVICES

Urgent care services provide treatment for non-life threatening cases that require medical attention in the next 24 hours. Around 70% of cases brought to veterinary emergency rooms can be handled at Sploot’s clinics.

A confused dachshund dog illustration sitting

Call Our Tele-triage Hotline!

If you’re unsure as to whether your pet should be treated at urgent care or at an emergency hospital, Sploot’s Pet Parent Concierge Team can help triage cases via a FREE Virtual Appointment - so you can get speedy guidance during concerning times.

When to See a Vet for Urgent Pet Care

We highly recommend bringing your dog or cat for urgent pet care when dealing with concerning symptoms, injuries, signs of pain, and signs of physical trauma. Here are common cases that need pet urgent care:

Sprains or fractures
Injury or trauma
Paw wounds, concrete burns
Bite wounds
Cuts, abrasions, & lacerations
Broken toe nails
Sudden decrease in energy, appetite
Vomiting
Foreign ingestion (toys, etc.)
Sudden abdominal bloating
Toxin Ingestion or Poisoning
Urinary tract problems, urinating blood
Eye issues (tearing, redness, discharge)
Abscesses
Lumps & Bumps
Fleas & ticks

SICK VISITS

Pets get sick, too. If you suspect your cat or dog may be feeling unwell and could use medical care, schedule a sick visit at Sploot today.

WHEN TO SEE A VET FOR A SICK VISIT

Dogs and cats can experience symptoms that may or may not need urgent pet care. The following symptoms (or anything similar) may necessitate a sick visit or checkup.

Anal glands - scooting
Runny nose, coughing, or sneezing
Trouble sleeping
Gradual decrease in energy or activity level
Loss of appetite or overeating
Unexplained aggression or restlessness

NEED GUIDANCE ON AN URGENT CASE, RIGHT NOW?

It may be challenging to know if a symptom, injury, or unusual pet behavior requires pet urgent care. We provide complimentary tele-triage services from 7:30am - 10pm, 7 days a week.
Call our tele-triage line with your concerns, and we’ll guide you through the right next steps.

WHY SPLOOT VETS?

In-House Radiology & Lab

Radiographic exams and/or blood testing are needed for virtually all surgeries. We offer these services in-house for your convenience.

Caring, Experienced Veterinarians

Our seasoned team specializes in both primary and urgent care. From unusual symptoms to evident injuries, you can count on us for exceptional care.

Daily Appointment Availability

We’re here for you when it matters most. Our clinic doors are open every day, 365 days a year - including weekends and holidays, and we accept same-day appointments and urgent intakes.

A Stress-Free Modern Clinic

Whether a dog or cat is brought to Sploot for a sick visit or urgent intake, our stress-free clinic, friendly staff, and serene clinic environment make the experience as calm as possible.

Urgent Care Tailored to Your Furry Friend

Bringing Your Pet to Sploot for Pet Urgent Care

Two options, same high quality of care. If you’re bringing your dog or cat to our urgent pet care clinic, we accept both walk-ins and urgent intakes (drop-offs).

Walk-Ins for Urgent Cases: Call Ahead for Efficient Care

We welcome walk-ins for pet urgent care, but recommend calling ahead to:

  • Be received immediately:  Calling ahead allows us to prepare so that we can accommodate your pet as soon as you arrive.
  • Save you time: Due to varying demands at our clinics, some may have longer wait times. A quick call enables us to direct you to a clinic with the shortest wait time, ensuring prompt attention to your pet.
  • Specialist matching:  While all Sploot clinics are fully equipped for emergencies, some pet urgent care cases may require specialized care. By calling in advance, we can guide you to the clinic with the right specialist for your pet's specific needs.
Sploot's Urgent Intake: Immediate Care, Even on Busy Days

At Sploot, we understand that emergencies are unpredictable and often occur at the most inconvenient times. That's why we offer an Urgent Intake (drop-off) service, designed to provide immediate, expert care for your pet during urgent situations.

  • Quick and Secure Drop-Off: In an urgent scenario, simply call us and bring your pet to our clinic. We ensure a swift and secure drop-off process, prioritizing your pet's needs from the moment you arrive.
  • Thorough and Prompt Expert Assessment: Upon arrival, our medical team conducts a comprehensive evaluation to understand and prioritize your pet's condition. This initial assessment guides our approach to their immediate care.
  • Continuous Supervision: Your pet's safety and well-being are our top priorities. Your pet is constantly monitored under medical supervision, ensuring their safety and comfort.
  • Open Communication: We keep you informed with regular updates, including treatment plans and progress reports.
  • Involvement in Treatment Decisions: Our veterinarians will contact you to discuss diagnostic findings and recommend the next steps for treatment. You will be involved in every step, from initial assessment to agreeing on a treatment plan.
  • Convenient Pick-Up: We'll notify you when your pet is ready to return home, with all the aftercare guidance you need.

Bring Your Pet to Sploot for Urgent Care

FREQUENTLY ASKED QUESTIONS

What is a pet urgent care visit to the veterinarian?

An urgent care visit is recommended for pets who are experiencing an unexpected injury or illness that requires immediate attention.

Is pet urgent care the same as emergency care?

Urgent care for pets is for non life-threatening cases that require urgent attention. Please refer to the above for cases that are best for urgent care or a sick visit.

Emergency care is advisable when pets go through a life-threatening crisis — such as sudden loss of consciousness, severe trauma, and anaphylaxis (i.e. a severe life-threatening allergic reaction, like difficulty breathing.)

ploot clinics can see the majority of cases that end up going to a veterinary emergency room; in addition, for cases that require emergency room attention versus urgent care attention, Sploot can, in many cases, stabilize pets before they are taken to the emergency room. 

If you are unsure as to whether your pet requires urgent or emergency care, you can reach out to our Pet Parent Concierge Team between 10am - 10pm MST via phone or text.

How do I know if my pet needs urgent attention?

If a pet is experiencing any of the concerning symptoms listed above, it is highly likely that urgent attention is needed. Come on in; Sploot’s doors are open for same day appointments and walk-ins every day from 10 am to 10 pm.

What is the process for an urgent pet care or sick visit?

An urgent pet care or sick visit at Sploot typically involves a medical examination, diagnostic testing, and treatment recommendations. In cases when pets need specialist care, we will be able to assist in managing pain and stabilizing the pet before referring them to a specialist.

Does Sploot accept walk-ins for urgent cases?

Yes, Sploot accepts walk-ins. However, we strongly recommend calling ahead before arriving. This ensures that: We have immediate availability to accommodate your pet. We can direct you to the clinic with the shortest wait time. And if needed, we can guide you to a clinic that has a specialist suited for your pet’s specific needs.

Can I call ahead for an urgent or sick visit?

Yes, we strongly recommend calling ahead. This allows us to assess your pet's condition quickly and guide you to the appropriate clinic, ensuring immediate and suitable care upon your arrival. It also helps us prepare for your visit and provide any necessary transportation advice for your pet.

What is Urgent Intake at Sploot?

Urgent Intake is our specialized service for pets needing immediate veterinary care. It ensures a safe environment with constant medical supervision for your pet. 

Our team conducts thorough assessments to determine and prioritize your pet's needs, creating an optimal treatment plan. Throughout your pet's stay, we keep you updated with regular progress reports and pictures, involving you in every step of the decision-making process.
This service is particularly valuable when your pet requires urgent veterinary attention and our regular appointments are fully booked.

Can I request a specific veterinarian for my pet's urgent or sick visit?

Here at Sploot, we encourage pet parents to see the same veterinarian who takes care of their pet’s routine care for their sick visit or urgent care needs. However, being able to do so will depend on the availability of that veterinarian.

Can I bring multiple pets in for urgent pet care or sick visits at the same time?

This is a common scenario for pets suspected to have the same transmissible illness. If you’re bringing multiple pets to the clinic, it would be best to call ahead so that we can assist you once you arrive.

How long will my pet's urgent or sick visit take?

The length of time for an urgent care or sick visit will vary depending on the condition of the dog or cat and the treatment required.

What should I bring with me to my pet's urgent or sick visit?

If you are a current Sploot client, we have your furry companion’s medical records with us. You won’t need to bring anything as we keep track of past illnesses, allergies, medications, diagnostic tests, and etc.

If you have not brought your dog or cat to us before, we recommend bringing their medical records if it’s on hand. However, a medical record is not a requirement for us to assist with your pet’s condition.

Will my pet need to stay overnight after an urgent or sick visit?

Whether or not your pet needs to be kept and monitored overnight depends on the severity of their condition or illness. For Sploot patients that require overnight hospitalization, pets will be transferred to an emergency hospital.

What should I do if my pet's condition worsens after an urgent or sick visit?

Here at Sploot, our Pet Parent Concierge Team is ready to answer questions and provide support before and after your visit. If your pet’s condition worsens at home, let us know and our team will advise you on the next steps.

Are fractures or injuries urgent care cases?

Fractures and soft tissue injuries need urgent care. If you think your pet is suffering from these types of injuries and you’d like to bring them to Sploot, give us a call. Though calling in advance is not required, this will allow our team to prepare to receive you — it will also allow us to provide guidance on safely transporting an injured pet.

Is diarrhea or vomiting an urgent care case?

If a pet is vomiting or experiencing diarrhea for more than 12 hours, this needs urgent veterinary care.

Is a fever an urgent care case?

The normal body temperature for dogs and cats is between 99.5 and 102.5º F. A temperature above these ranges is considered a fever.

Whether or not a fever is a cause for concern depends on what’s causing it — which can be anything from heat exhaustion, a viral pathogen, a bacterial infection, or ingestion of toxic substances. When it comes to pet fevers, it’s always best to err on the safe side. We recommend reaching out to our veterinarians.

As a general rule, fevers lasting more than 24 hours need urgent attention.

What do I do if I suspect my pet has eaten a toxic substance?

If your dog or cat has ingested xylitol (an artificial sweetener that is not safe for pets), chocolate, marijuana products, antifreeze, rat poison, and other dangerous toxins, reach out to Pet Poison Helpline or the ASPCA Animal Poison Control Center immediately.  

In addition, we recommend that pets with suspected poisoning should head immediately to Sploot’s urgent care or other emergency facilities, as poison incidents have small windows for inducing vomiting.

What payment options are available in Sploot Vets?

For the safety of our clients and our clinics, we accept only cashless payments. We accept all major credit and debit cards. We also accept CareCredit and ScratchPay.

Does Sploot Veterinary Care accept pet insurance?

Yes, Sploot accepts pet insurance. If the treatment is covered by a pet’s insurance plan, pet parents can receive reimbursement from the insurance provider.

It's worth noting that the scope of veterinary services covered by pet insurance plans differ, so make sure to clarify with your insurance provider.

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Got Questions?We’re Here for You

Whether you’d like to learn more about next steps, first aid, or just to check if your pet needs to see us, feel free to call or text!

Ready for Exceptional Veterinary Care?

We accept scheduled appointments, same-day appointments, & walk-ins at ALL our clinics.