1. Membership Overview
The Veterinary Clinic Membership Plan ("Membership Plan") provides exclusive benefits to enrolled members, including complimentary exams and discounts on products and services offered by Sploot Veterinary Care (not including 3rd party service providers).
2. Membership Benefits
Three (3) free standard exams per membership year, both wellness and urgent/sick.
10% discount on all products and services provided directly by the clinic.
Discounts do not apply to services or products facilitated by third-party vendors.
SplootRx online pharmacy is not included in the membership discount.
20% discount on spay or neuter procedures and 15% discount on dental procedures.
3. Membership Eligibility
The Membership Plan is available to pet parents who enroll at any Sploot location.
Each membership applies to a single pet; additional pets require separate memberships.
4. Membership Fees & Renewal
The Membership Plan requires an annual fee, payable at the time of enrollment.
Memberships automatically renew unless canceled prior to the renewal date.
Fees are non-refundable and non-transferable.
Membership plans renew at the non-discounted rate.
5. Exclusions & Limitations
The Membership Plan covers only services and products provided directly by the clinic.
Third-party vendor services, including but not limited to SplootRx online pharmacy, are excluded from discounts.
Other exclusions include: specialty surgery, e.g. TPLO repair; specialty ultrasound / echocardiogram; oncology services.
Membership benefits cannot be combined with other promotions, discounts, or special offers.
6. Cancellation & Termination
Members may cancel their membership at any time; however, refunds will not be issued.
The clinic reserves the right to terminate any membership due to misuse, fraudulent activity, or non-compliance with clinic policies. Membership terminated due to a terms infraction will not receive a refund.
7. Amendments & Modifications
Sploot reserves the right to modify the terms and conditions of the Membership Plan at any time.
Any changes will be communicated to members via email or clinic website updates.
8. Liability & Disclaimers
The Membership Plan does not constitute an insurance policy and is not a substitute for pet insurance.
The clinic is not responsible for services rendered by third-party vendors.
9. SplootRx Credit (Online Pharmacy)
The SplootRx credit provides up to $50 in credits for the first 100 members and up to $20 for all other members, provided it is the member's first SplootRx purchase. Use code WELCOME for your first order up to $20 off and custom codes will be communicated to the first 100 members for their $30 toward their second order. Neither of these codes are eligible for in-clinic medicine purchases and they cannot be stacked with one another or other promotions on the same invoice.
By enrolling in the Membership Plan, the member acknowledges and agrees to these terms and conditions.