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Join the Pet Parent Experience Team at Sploot Vets

At Sploot, our Customer Experience team, also affectionately known as our Pet Parent
Experience team, isn’t just answering phones or scheduling appointments — they’re
redefining what it means to be the first touchpoint in veterinary care.

Three happy Sploot Vets employees holding adorable dogs.
Sploot team members having fun at the 2023 summer bash
Beyond a Typical CSR Role
This isn’t your average customer service job. At Sploot, our PPX team members aren’t at the bottom of the hierarchy — they’re a vital part of delivering gold-standard veterinary care.
The Heart of Sploot
Our Pet Parent Experience team is the lifeblood of Sploot. They are the friendly faces, problem-solvers, and advocates who truly set us apart from other clinics.
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Exclusive Concierge Service
As a PPX team member, you’ll act as a concierge for pets and their parents — creating seamless, welcoming experiences from the moment an appointment is booked, through the clinic visit, and even into after-care.
Purpose-Driven Work
This is work with meaning. At Sploot, your role is respected, your career growth is supported, and your impact is visible every day. And with industry-leading wages, we back that respect with action.

Be the voice, the guide, and the difference-maker for pets and their parents.

See Open Customer Experience Roles

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